Purpose – The paper seeks to assess the influence and effectiveness of non‐governmental organisations (NGOs) in targeting and aiding “communities” to reduce their socio‐economic vulnerability to infrequent large‐scale and common everyday crises in coastal Andhra Pradesh....

ch. 1. Change competence -- ch. 2. Failure and success factors -- ch. 3. Dynamic -- ch. 4. Dysfunctions -- ch. 5. Leadership -- ch. 6. Change approaches -- ch. 7. The change case : part I -- ch. 8. The change case : part II.

"In Scaling Up Excellence, bestselling author Bob Sutton and Stanford colleague Huggy Rao tackle the topic that obsesses businesses large and small, from start-ups to Fortune 500 companies--how to scale up their businesses and spread excellence throughout the organizational culture"--