Abstract: Purpose – The purpose of this paper is to present and discuss thefindings of research into the value perception of knowledge management amonglawyers and staff from among the top ten global law firms. Design/methodology/approach – Interviews were conducted with lawyers as well as...

The purpose of this research is twofold. Firstly, it examines therelationship between the use of financial and non-financial performancemeasures in executives’ annual incentive systems and firm performance.Secondly, it looks at the extent to which this relationship is influenced byfive...

Describes the development and testing of a structured methodology for the design of performance measurement systems. Frameworks, such as the balanced scorecard and the performance prism, have been proposed, but until recently little attention has been devoted to the question of how these...

This paper investigates the success and failure of performance measurement system design interventions in ten companies. In each case, the senior management team was facilitated through a management process to redesign their performance measurement systems. Analysis of the initial pilot case...