Multi-skilling at GKN Hardy Spicer is a phased program that exhibits many principles of socio-technical job design theory. This leading supplier of joint and driver shafts for front-wheel drive vehicles is introducing new technology to reduce costs, improve quality, and reduce working capital....

Looks at the changes in the business environment and examines the changes in human resource management which reflect this. Discusses in detail the response of human resource management to the need for a supply of skills through recruitment and training programmes. Also discusses the recognition...

Describes TSB Scotland's experience in managing change, illustrating the contribution personnel management can make towards changing an organisation; outlines the steps taken to attract higher quality recruits, the increased attention being paid to training and the use of branch performance...