Ramsey, Elaine; Ibbotson, Pat; Bell, Jim; Gray, Brendan - In: Journal of Small Business and Enterprise Development 10 (2003) 3, pp. 250-264
The Internet is causing fundamental changes in the economics of service industries as new, network‐based global e‐business models emerge, where small‐ and medium‐sized enterprises (SMEs) have been identified as key users of Internet commerce. Initially the paper contextualises the...