Purpose – The purpose of this paper is to review and outline changing paradigms in information management in the context of the modern media organisation and to realign and decentralise library services according to such paradigms. Design/methodology/approach – The methodology was to review...

Purpose – This study aims to investigate graduate student perceptions of electronic resources, their search behaviour, and their usage patterns. Design/methodology/approach – Interviews were conducted in a research‐oriented university, and participants included 18 graduate students from...

Purpose – The purpose of this paper is to explore one broad question: what do information, information processes, information services, as well as information systems and technology have to do with the spiritual? Design/methodology/approach – The task is accomplished by conducting a...

Touch‐screen kiosks are located in a variety of locations to provide the public with ready access to health information. This paper examines, via a questionnaire, the characteristics of adult users of a surgery‐based kiosk. The Esk Medical Centre is in Musselburgh, near Edinburgh. Just under...

Purpose – The purpose of this paper is to understand how, why and what citizen‐focused services local authorities might consider and deliver on digital interactive television (DiTV). In trying to make interaction with local government more joined up and easier for the citizen, digital...

Purpose – The purpose of this paper is to develop and promote a realistic understanding of young people and digital technology with a view to supporting information professionals in playing useful and meaningful roles in supporting current generations of young people. In particular the paper...

Purpose – To provide the framework for digital government in its e‐government and e‐democracy aspects. Design/methodology/approach – Using the aspects‐and‐opportunities framework of the internet‐web compound, the nodal aspects of the continuing and potential technologically‐based...

Purpose – Describes an award‐winning training program that helped UK business‐to‐business marketing agency IAS to harness the power of social media. Design/methodology/approach – Explains the reasons for the training, the form it took and the benefits it has brought. Findings –...