Purpose – Grieving resulting from the death of a loved one or someone familiar is a painful process and individuals …/methodology/approach – Content analysis was conducted using 50,000 tweets harvested from Twitter from the first 12 days after Michael Jackson's death … commonly associated with expressions of emotions or thoughts due to death. However, as the single largest category, Twitter was …

microblogging platforms such as Twitter. The purpose of this paper is to look at the impact of perceived helpfulness of customer … which responses were viewed (branded, Google, or Twitter). Findings – The interaction between type of helpfulness and amount …/value – Marketers must think carefully about whether they have the necessary resources to successfully engage consumers on microblogs …

Purpose – Since its introduction in 2006, messages posted to the microblogging system Twitter have provided a rich … published work and to classify it in order to understand Twitter based research. Design/methodology/approach – Firstly the … papers on Twitter were identified. Secondly, following a review of the literature, a classification of the dimensions of …

obtained from Twitter because of its popularity and sheer data volume. This content can be combined and processed to detect … difficulties, we propose a new event detection approach combining linguistic features and Twitter features. Finally, we present our …

. This article collects some of the most significant new applications (social networking sites, blogs) in tourism – examine …

via IBM SPSS (v.26) and SmartPLS3 software. The study found that web 2 adoption comprising wikis, blogs, social networking …