Purpose – This article summarizes findings relating to the conduct of directors and boards from a continuing investigation into why some companies are so much more effective than others at key activities such as business development, building relationships and creating and exploiting...

Discusses the ageing workforce where half of all managers are over the age of 40. Describes a skill management strategy for dealing with plateaued managers. Concludes that leadership will derive from the respect that comes from demonstrated competence rather than rank and hierarchy.

Creating a more responsive organisation and securing flexible access to skill is becoming a critical success requirement. Large bureaucratic organisations are becoming aware of the vulnerability of size where it is not accompanied by responsiveness and flexibility. Skill shortages have become a...

Purpose – The purpose of this paper is to report on the author's five‐year investigation of various approaches to transforming performance. It aims to concentrate in particular on approaches to talent management. Design/methodology/approach – The paper explains that devoting large sums to...

Purpose – This paper aims to discuss the impact new technology has had on performance support. Design/methodology/approach – The paper reports the findings from a five‐year investigation into methods of improving performance in the workplace. Findings – HR applications of performance...

Purpose – To share the key findings of continuing research programs into successful and unsuccessful approaches to managing change, business development, competing and winning. Design/methodology/approach – The underpinning research compares approaches adopted with outcomes achieved to...

Purpose – To share key findings about how to compete and win from the Leading Performance Improvement and Corporate Transformation Research Program. Design/methodology/approach – The research program compares the approaches of the most and least successful companies to identify critical...

As the emphasis switches from cost‐cutting and restructuring to revenue generation and value creation, the winning of business assumes greater importance. Although the skills required to submit successful proposals and win bids, and the critical success factors for winning business in a...

Opportunities abound to make money by packaging and applying information and knowledge, offering information and knowledge based services, and managing intellectual capital more effectively. However, to exploit them a new generation of information, knowledge and learning entrepreneurs need to be...

Corporate learning is at a crossroads. Existing courses and facilities are nearing the end of their useful lives, and there are new learning approaches and technologies to consider. A survey of the corporate learning plans and priorities of 69 organisations suggests there is widespread confusion...