Purpose – The author has found that some companies are learning to thrive by adopting a customer-centric model of continuous innovation. He describes their practices. Design/methodology/approach – These masters of the new creative economy have abandoned many of the major pillars of twentieth...

Purpose – The author adds six books to a cannon of books that together delineate the emerging practice and theory of radical management. Design/methodology/approach – The author identifies the mismatch between modern business' need to achieve continuous innovation in product development and...