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Is "service with a smile" enough? Authenticity of positive displays during service encounters

Grandey, Alicia A.; Fisk, Glenda M.; Mattila, Anna S.; … - In: Organizational Behavior and Human Decision Processes 96 (2005) 1, pp. 38-55

Persistent link: https://www.econbiz.de/10005431034

Marching to the beat of a different drummer: Examining the impact of pacing congruence

Jansen, Karen J.; Kristof-Brown, Amy L. - In: Organizational Behavior and Human Decision Processes 97 (2005) 2, pp. 93-105

Persistent link: https://www.econbiz.de/10005348403

Issues of person-organization fit

Kristof-Brown, Amy L.; Jansen, Karen J. - In: Perspectives on organizational fit, (pp. 123-153). 2007

Persistent link: https://www.econbiz.de/10003724239

Mapping Momentum Fluctuations During Organizational Change: A Multistudy Validation

Jansen, Karen J.; Hofmann, David A. - In: Research in Organizational Change and Development, volume 19, (pp. 163-190). 2011

In a series of studies, we develop and validate an approach to studying momentum fluctuations over the course of organizational change to better understand the dynamics of change processes. The first study experimentally examines momentum fluctuations in a controlled change context and explores...

Persistent link: https://www.econbiz.de/10015379701

Employee alignment with strategic change : a study of strategy-supportive behavior among blue-collar employees

Gagnon, Mark A.; Jansen, Karen J.; Michael, Judd H. - In: Journal of managerial issues : JMI 20 (2008) 4, pp. 425-443

Persistent link: https://www.econbiz.de/10003794911

Mapping and managing momentum in IT projects

Nelson, R. Ryan; Jansen, Karen J. - In: MIS quarterly executive : a research journal devoted to … 8 (2009) 3, pp. 141-148

Persistent link: https://www.econbiz.de/10003891237

Qualitative challenges for complexifying organizational change research : context, voice, and time

Gray, Barbara L.; Stensaker, Inger G.; Jansen, Karen J. - In: The journal of applied behavioral science 48 (2012) 2, pp. 121-134

Persistent link: https://www.econbiz.de/10009558389

Reinterpreting time in fit theory : crafting and recrafting narratives of fit in medias res

Shipp, Abbie J.; Jansen, Karen J. - In: The Academy of Management review : AMR 36 (2011) 1, pp. 76-101

Persistent link: https://www.econbiz.de/10008824061

Contemplating workplace change : evolving individual thought processes and emergent story lines

Klag, Malvina; Jansen, Karen J.; Lee, Mary Dean - In: The journal of applied behavioral science 51 (2015) 1, pp. 36-70

Persistent link: https://www.econbiz.de/10010504623

Champions, converts, doubters, and defectors : the impact of shifting perceptions on momentum for change

Jansen, Karen J.; Shipp, Abbie J.; Michael, Judd H. - In: Personnel psychology : a journal of applied research 69 (2016) 3, pp. 673-707

Persistent link: https://www.econbiz.de/10011552365