Drawing on emotional contagion theory and language-mediated association theory, this study develops a research model to examine how textual and facial emotions afect charitable crowdfunding performance. We use computer-aided techniques to extract and measure specifc textual and facial emotions...

In March of 2020, banks faced the largest increase in liquidity demands ever observed. Firms drew funds on a massive scale from pre-existing credit lines and loan commitments in anticipation of cash flow disruptions from the economic shutdown designed to contain the COVID-19 crisis. The increase...

Purpose - The advanced technology enables retailers to develop customer profile analysis (CPA) to implement personalized pricing. However, considering the efficiency of developing CPA, the benefit to different retailers of implementing more precise personalized pricing remains unclear. Thus,...