During the past several decades, the decision-making process and the decision-makers’ role in it have changed dramatically. Because of this, the use of analytical tools, such as Excel, have become an essential component of most organizations. The analytical tools in Excel can provide today’s...

When comparing and evaluating performance, decision-makers are concerned with providing a range of effective, efficient, and fair measures that can yield representative relative rankings for the units being evaluated. In this chapter, we apply three multicriteria benchmarking modeling techniques...

The use of emergency backup and storage facilities to supplement existing facilities in response to the potential effects of various natural and anthropogenic hazards (e.g., floods, fires, outages, and acts of malice) can be an effective way of reducing vulnerability and enhancing the resilience...