//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Chapter 6 Customer Service Str...
Similar by person
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Arbeitsverhalten
22
Work behaviour
22
Organizational behaviour
14
Verhalten in Organisationen
14
Arbeitspsychologie
10
Organizational psychology
10
Stress
10
Work stress
10
Personality psychology
9
Persönlichkeitspsychologie
9
Scientific method
8
Wissenschaftliche Methode
8
Emotion
7
Arbeitszufriedenheit
6
Job satisfaction
6
Organisationsforschung
6
Organizational research
6
Betrieblicher Konflikt
4
Health
4
Theorie
4
Theory
4
Workplace conflict
4
Arbeitsbedingungen
3
Arbeitszeit
3
Befragung
3
Betriebsklima
3
Bibliometrics
3
Bibliometrie
3
Comparison
3
Familie-Beruf
3
Führungskräfte
3
Führungsstil
3
Gesundheit
3
Interview
3
Leadership style
3
Managers
3
Measurement
3
Messung
3
Method variance
3
Organisationstheorie
3
more ...
less ...
Online availability
All
Undetermined
35
Free
2
Type of publication
All
Article
85
Book / Working Paper
13
Type of publication (narrower categories)
All
Article in journal
44
Aufsatz in Zeitschrift
44
Aufsatz im Buch
12
Book section
12
Reprint
2
Collection of articles of several authors
1
Sammelwerk
1
more ...
less ...
Language
All
English
77
Undetermined
21
Author
All
Spector, Paul E.
97
Fox, Suzy
9
Allen, Tammy D.
7
Sanchez, Juan I.
6
Brannick, Michael T.
5
Kessler, Stacey R.
5
Pindek, Shani
5
Cooper, Cary
4
Cooper, Cary L.
4
Poelmans, Steven
4
Andel, Stephanie A.
3
Eatough, Erin M.
3
Goh, Angeline
3
Johnson, Russell E.
3
Lapierre, Laurent M.
3
Meier, Laurenz L.
3
Zhou, Zhiqing E.
3
Arvan, Maryana L.
2
Bauer, Jeremy A.
2
Brough, Paula
2
Cohen-Charash, Yochi
2
Gray, Cheryl E.
2
Howard, David J.
2
Hutchinson, Derek M.
2
Kinnunen, Ulla
2
Krajcevska, Alexandra
2
Nixon, Ashley E.
2
O'Boyle, Ernest H.
2
O'Driscoll, Michael
2
O’Driscoll, Michael P.
2
Penney, Lisa M.
2
Perrewé, Pamela L.
2
Rosen, Christopher C.
2
Rotundo, Maria
2
Sanchez, Juan
2
Semmer, Norbert
2
Sparks, Kate
2
Woo, Sang Eun
2
Xu, Shiyong
2
Yang, Liu-qin
2
more ...
less ...
Published in...
All
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
14
Human resource management review
9
Journal of business and psychology
9
Journal of vocational behavior
8
Human performance
6
Organizational research methods : ORM
3
Employee health, coping and methodologies
2
Journal of Organizational Behavior
2
Organizational Behavior and Human Decision Processes
2
Research in personnel and human resources management : a research annual
2
Sage university papers / 7
2
Academy of Management journal : AMJ
1
Advanced topics in organizational behavior
1
Business & society
1
Conducting multinational research : applying organizational psychology in the workplace
1
Exploring theoretical mechanisms and perspectives
1
Foundations of cross cultural management ; Vol. 4
1
Handbook of employee selection
1
Handbook of unethical work behavior : implications for individual well-being
1
Human relations : towards the integration of the social sciences
1
International human resource management : from cross-cultural management to managing a diverse workforce
1
International journal of selection and assessment
1
International management behavior : text, readings, and cases
1
Journal of Managerial Psychology
1
Journal of international business studies : JIBS ; an official journal of the Academy of International Business
1
Journal of leadership & organizational studies : JLOS
1
Journal of management
1
Journal of management : JOM
1
Journal of marketing education : JME
1
Mistreatment in organizations
1
Power, politics, and political skill in job stress
1
Research companion to emotion in organizations
1
Research in personnel and human resources management
1
Research in personnel and human resources management : Vol. 21
1
The "dark" side of management
1
The Cambridge handbook of the changing nature of work
1
The Cambridge handbook of workplace affect
1
The Executive : an Academy of Management Publication
1
The Sage handbook of organizational research methods
1
The impact of culture
1
more ...
less ...
Source
All
ECONIS (ZBW)
69
OLC EcoSci
18
USB Cologne (EcoSocSci)
6
Other ZBW resources
3
RePEc
2
Showing
1
-
10
of
98
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Too good for your job? : disentangling the relationships between objective overqualification, perceived overqualification, and job dissatisfaction
Arvan, Maryana L.
;
Pindek, Shani
;
Andel, Stephanie A.
; …
- In:
Journal of vocational behavior
115
(
2019
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012137608
Saved in:
2
The shift flextime scale : a measure of flextime availability, use, and consequences for shift workers
French, Kimberly A.
;
Agars, Mark D.
;
Arvan, Maryana L.
- In:
Journal of business and psychology
39
(
2024
)
1
,
pp. 19-44
Persistent link: https://www.econbiz.de/10014494313
Saved in:
3
SAS programming for researchers and social scientists
Spector, Paul E.
-
2001
-
2. ed.
Persistent link: https://www.econbiz.de/10004610135
Saved in:
4
Research designs
Spector, Paul E.
-
1981
Persistent link: https://www.econbiz.de/10004702885
Saved in:
5
Industrial and organizational psychology : research and practice
Spector, Paul E.
-
1996
Persistent link: https://www.econbiz.de/10004300370
Saved in:
6
SAS programming for researchers and social scientists
Spector, Paul E.
-
1993
Persistent link: https://www.econbiz.de/10004157883
Saved in:
7
Industrial and organizational psychology : research and practice
Spector, Paul E.
-
2006
-
4. ed.
Persistent link: https://www.econbiz.de/10004529738
Saved in:
8
Summated rating scale construction : an introduction
Spector, Paul E.
-
1992
-
1. print.
Persistent link: https://www.econbiz.de/10004128002
Saved in:
9
Introduction: Should distinctions be made among different forms of mistreatment at work?
Spector, Paul E.
- In:
Journal of organizational behavior : OB ; the internat. …
32
(
2011
)
3
,
pp. 485-486
Persistent link: https://www.econbiz.de/10009125199
Saved in:
10
The relationship of personality to counterproductive work behavior (CWB) : an integration of perspectives
Spector, Paul E.
- In:
Human resource management review
21
(
2011
)
4
,
pp. 342-352
Persistent link: https://www.econbiz.de/10009302720
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->