In this study, the EUCS model has been used for measuring online banking user satisfaction in the local banking sector. The authors focused on Italian co-operative banks. The study involved the submission of a questionnaire to a sample of 600 retail consumers of small-sized co-operative banks....

Purpose: Drawing on Fang’s (2012) Yin Yang theory of culture while taking up the roadmap proposed by Li (2016) for applying the epistemological system of Yin Yang balancing to complex issues in management research, in general, and to paradoxical issues, in particular, the purpose of this...

Purpose External and internal pressures are undermining the traditional bond between less significant financial institutions (LSFIs) and their local markets. The purpose of this paper is to investigate the impacts of service quality (SQ), motivation, satisfaction, and perceived value on...

The consolidation of economic and political relations in the North-Adriatic area and their formalization encouraged by the new institutional structures of Euro-regions are phenomena of central relevance to the actual European economic environment. These conditions have a significant influence on...

The capital market of Mainland China is fragmented into different stock exchanges, each one with its own peculiarities. After a review of the main literature, the paper aims at deepening their characteristics, by taking into account their specific regulation. The current analysis also shows the...

With reference to a previous analysis of the characteristics and morphology of the stock markets of Mainland China (Shanghai and Shenzhen), the study aims at completing the overview of the main Asian stock exchanges (excluding Japan), by examining the Hong Kong stock exchange. After a review of...

The role of Italian small and medium enterprises (SMEs) in the international economic environment has attracted the attention of many scholars due to the distinctive features of these firms. In particular, their development and longevity paths are critical to a better understanding of the main...

Human resources (HR) face several dilemmas on the international stage. Often, these dilemmas are related to cultural determinants that may deeply affect HR strategies and practices. The main aim of this study is to address the topic of cultural diversity within organisations operating in highly...