The study had a threefold objective: Collecting data and evidence, testing a range of remedies to improve consumer decision-making and interest in cross-border offers, and estimating savings consumers could make. The preparatory phase involved the collection of qualitative and quantitative...

The objective of this research study is to discuss the features and value added of a European single point of contact. The large number of European level online services combined with an extensive range of services at national level generates complexity in identification of the most appropriate...