In today's complex organizations, IT governance is an important managerial challenge. IT governance deals with decisions and responsibilities concerning IT. There are many factors influencing IT governance. One factor that has remained relatively unexplored by academic research is that of...

Despite the long list of cumulative research, business-IT alignment remains to be evasive for practitioners and researchers. As organizations continue to spend a significant amount of their resources on IT to improve the variety and quality of services, achieving and maintaining business-IT...

Purpose – Organizations of today are becoming ever more focused on their business processes. This has resulted in an increasing interest in using best practices for business process re‐engineering. Two problems arise in connection to using best practices: how to find a best practice that...