Balkan Peninsula is a region with insignificant quantity of energy resources. Its geographical location constitutes a potential energy corridor, by transporting energy raw materials from the wider Caspian Sea to European Union. EU is the world's largest importer of energy raw materials and at...

We are experiencing a phase of profound restructuring of world capitalism. Several phenomena and developments lead us to observe a restructuring and crisis that take place upon the previous phase of globalization. In our view, the current global crisis is a socioeconomic “gameplay” of...

Purpose: The purpose of this paper is to investigate in which management aspects could Six Sigma (SS) methodology help the organization that implements it. Another subject to be examined is the integration of SS and other quality management systems (QMSs) in practice and in a theoretical way....

Purpose: The purpose of this paper is to explore how the sophistication of a quality costing system depends on the quality management maturity (QMM) level in Food and Beverage (F&B) enterprises. Since no previous research has taken place in this area, the paper aims at analyzing the...

Purpose: The purpose of this paper is to examine the longitudinal evolution of quality costs measurement, depicted in 99 real data studies of the last 30 years. A meta-analysis of these articles is conducted, in order to highlight the evolution of the variables that have been used for the study...

Purpose – The purpose of this paper is to put forward and classify the critical success factors (CSF) of Six Sigma implementation, as well as the tools‐techniques that it utilizes in all the phases of the Define‐Measure‐Analyze‐Improve‐Control (DMAIC) structured methodology....

The present research deals with the grouping of individuals, who are determined by a number of categorical, ordinal and quantitative variables. This research applies the method of ascendant hierarchical classification (CAH), using as criterion, the inertia and the distance metrics of X2. The...

This study aims to gain insight into criteria (detailed market study, business/financial analysis, business/financial analysis before promotion, resource allocation) that contribute to the success of new service development (NSD) ventures in sectors of tourism economy and focusing especially on...