AbstractThe following sections are included:SummaryIntroductionLiterature ReviewThe role of the social media conversations and eWord-of-Mouth in the hospitality and tourism industryDestination management organizations and eWoMA framework to evaluate the maturity of DMOs when it comes to eWoM...

Zusammenfassung Destinations-Management-Organisationen greifen seit jüngster Zeit auf Informations- und Kommunikationstechnologien für Weiter-bildungszwecke zurück. Der Sinn dahinter ist, Reisekaufleute, Reiseberater und Reiseanbieter fortzubilden, um es ihnen zu ermöglichen, eine...

Community multimedia centers (CMCs) are considered by initiating agencies as instruments able to inform, entertain and educate the population, as well as to offer them a voice into knowledge society and to public initiatives. This article presents a quali-quantitative content analysis of 230...

Purpose The debate on tourism sustainability and its contribution to local development has been very active, especially in connection with world heritage sites (WHSs). The analysis conducted was intended to evaluate the role of information and communication technologies (ICTs) in promoting...