After years of war, Lebanon is witnessing an era of reconstruction and development. Worldwide experience has proven, however, that development cannot and should not be accomplished at the expense of the environment and natural resources. Thus, guiding Lebanon towards a sustainable development...

The concept of public private partnerships (PPPs) has attracted worldwide attention and acquired a new resonance in the context of developing countries. PPPs are increasingly heralded as an innovative policy tool for remedying the lack of dynamism in traditional public service delivery. However...

Purpose – The purpose of this paper is to present the results of an original satisfaction survey in the context of a new public private partnership (PPP) in the Lebanese postal sector, highlighting traditionally overlooked linkages between PPPs, quality management and customer satisfaction....