Karimi, Tooraj; Ahmadian, Mohamad; Shahbazi, Meisam - In: Journal of Modelling in Management 19 (2024) 6, pp. 2300-2319
Purpose As some data to evaluate the efficiency of bank branches is qualitative or uncertain, only grey numbers should be used to calculate the efficiency interval. The combination of multi-stage models and grey data can lead to a more accurate and realistic evaluation to assess the performance...