As millions of passengers are carried on U.S. airlines each year, the airline industry is highly sensitive to costs and customer opinions when it comes to competing for customers. With an growing number of passengers flying, there is increasing concern among pilots and airline officials between...

Purpose - Virtual reality (VR) technologies have been gaining popularity in training and development in many fields to promote embodied training. However, its adoption in management has been slow and rigorous empirical research to understand its impact on learning and retention is scarce. Thus,...