To gain competitive advantage in the market, several retail banks have recently started to deploy biometric technologies in their service encounters. Biometrics is an emerging technology that authenticates individuals using their unique physical characteristics. While the application of...

Purpose – The purpose of this paper is to review viable biometric technologies and examine their applicability in the hospitality and tourism businesses. Design/methodology/approach – First, the different types of biometrics in the market with their advantages and disadvantages are reviewed,...

Despite the increased attention to corporate social responsibility (CSR) and regulatory changes in recent years, little is known about how apparel companies are implementing and communicating CSR practices to their stakeholders. To fill the gap, this study investigated the range and strategies...