Based on the survey of customer satisfaction, the authors found existing problems in inspection process of the food safety monitoring laboratory A (including the whole process from receiving samples to issue of inspection report), and determined solutions using flow chart supplied by sig sigma...

Online customer reviews are an important type of user-generated content, through which consumers share their experiences with products and services in order to help others make informed purchasing decisions. In this article, we discuss the goals of online customer reviews and develop practical,...

Dockless bike sharing provides a convenient, affordable, and sustainable mode of transport for urban citizens. It acts as a reliable complement to public transit systems by reducing the cost of last-mile commuting and increasing the attractiveness of public transport services. Thus, dockless...

Like titanium (Ti) metal, nanotube array films can be grown on Ti alloys by anodization in fluoride containing electrolytes. Further, the anodization of Ti alloys provide a unique pathway to dope TiO2 nanotubes with the alloying element. However, the details of anodization behaviors of Ti alloys...