Harmon, Paul - 2014 - 3rd ed (Online-Ausg.)
Front Cover; BUSINESS PROCESS CHANGE; FEATURES; ABOUT THE AUTHOR; PRAISE FOR BUSINESS PROCESS CHANGE; Business Process Change: A BUSINESS PROCESS MANAGEMENT GUIDE FOR MANAGERS AND PROCESS PROFESSIONALS; Copyright; Dedication; CONTENTS; FOREWORD; PREFACE TO THE THIRD EDITION; Introduction; LEVELS OF...