Business and Information Systems Engineering (BISE) is at a turning point. Planning, designing, developing and operating IT used to be a management task of a few elites in public ad-ministrations and corporations. But the continuous digitization of nearly all areas of life changes the IT...

"In this book, the researchers take a system's view that begins with a demand for deep, evidence-based understanding of design thinking phenomena. They continue with an exploration of tools which can help improve the adaptive expertise needed for design thinking. The final part of the book...

More and more organizations have experienced the impact of design thinking on their innovation culture. People can see the way it changes how they and their coworkers innovate, how it affects their teamwork, and the impact it has on the quality of their output. The desire to understand the...