The note addresses the role of ombudsman offices, and what ensures its effectiveness. Good administration requires much more than acting legally, which include constitutional, and human rights abuses, mismanagement, as well as illegal practices. An ombudsman's independence from other branches of...

This guide has three objectives: First and foremost, it seeks to provide newcomers to the Administrative and political scene in Afghanistan with a basic guide to the structures and processes of government. Second and related, it intends to provide reformers with some understanding of how to work...

This note sets out key ideas from recent discussions inside and outside the Bank on how donors can support governments more effectively in delivering results in Public Sector Management (PSM) reforms. This note also reflects the discussions that have led to the Bank's new PSM approach for 2011...

Poverty, instability, terrorism, and the emergence of new global actors characterize some of the central challenges facing twenty-first-century development and administration. Derick W. Brinkerhoff, a distinguished scholar in this field, delivered this Ferrel Heady Roundtable Lecture in 2007. He...

This report summarizes the responses of Bangladeshi Class I (highest level) public sector officials to a survey seeking opinions on a number of civil service issues, from personnel management practices to rewards and disciplinary actions, and from employees' sources of income to the budget...

The report presents the findings of a survey of public officials in Guyana, whose views were sought in a wide range of civil service issues - from personnel management, to rewards, and disciplinary actions, and, from budget environment to corruption. Answers were used to test some prior...

This paper has four objectives: 1. To offer an analysis of public administration reform experiences in a set of countries chosen to illustrate the range and depth of recent administrative change. 2. To pick out from this analysis those variables that seem particularly relevant to the current...

The paper cover two broad themes in the recent reform of fiscal and economic management in Afghanistan. The first part, The Journey So Far, sets out the impressive policy and institutional reforms that the Interim and Transitional Administrations have made since the Bonn conference in November...