Cho, Sung-Eui; Lee, Won Jun; Kim, Jonguk - In: Journal of Information & Knowledge Management (JIKM) 06 (2007) 01, pp. 45-55
This paper explores the characteristics of knowledge management (KM) for mass customisation (MC) with respect to knowledge classification. The proposed knowledge classification framework classifies horizontal knowledge areas into customer, product, and process, and vertical knowledge hierarchies...