Not only the public services are able to ensure the effective and efficient use of e-democracy tools. This contribution points out how a party must be structured to function as a neutral service provider for the citizen to set the results of electronic decision-making processes generally...

Business processes can be modelled and analysed extensively with well known and established methods. The simple signs of static knowledge do not fulfil the requirements of a comprehensive and integrated approach of process-oriented knowledge management ...

Knowledge processes and business processes are linked together and should be regarded together, too. Business processes can be modeled and analyzed extensively with well known and established methods ...

The Knowledge Modeler Description Language KMDL is able to represent the creation, use and necessity of knowledge along common business processes...