This article analyses the demand side of business services outsourcing. Using insights from a number of bodies of literature, the article interprets business services outsourcing as corporate restructuring involving the administrative functions of the firm. Propositions are developed around the...

Alfred Chandler attributed the rise of the vertically integrated corporation in the twentieth century to improvements in transportation and communication. In contrast, many have argued that further advances in transportation and communication have made vertical integration obsolete in recent...

What factors facilitate and constrain the sustained development and replication of organizational capabilities of suppliers? This question is addressed in a comparison of historical case studies of Toyota, Nissan and Honda in Japan. First, as expected, replication difficulty is overcome by...