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Key factors predicting effectiveness of cultural change and improved productivity in implementing total quality management
Abraham, Morris; Crawford, John; Fisher, Tom - In: International journal of quality & reliability management 16 (1999) 2, pp. 112-132
Persistent link: https://www.econbiz.de/10006390412
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Quality culture and the management of organization change
Abraham, Morris; Fisher, Tom; Crawford, John - In: International journal of quality & reliability management 14 (1997) 6-7, pp. 616
Persistent link: https://www.econbiz.de/10006395492
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Quality culture and the management of organization change
Abraham, Morris; Fisher, Tom; Crawford, John - In: International Journal of Quality & Reliability Management 14 (1997) 6, pp. 616-636
Surveys 14 companies, winners of the Australia Quality Award between 1989 and 1993, regarding the dynamics of the change processes which led to their achievement of the awards. Hypothesizes that the organizations which won the award have successfully managed the process of complex organizational...
Persistent link: https://www.econbiz.de/10014801153
Cover Image
Key factors predicting effectiveness of cultural change and improved productivity in implementing total quality management
Abraham, Morris; Crawford, John; Fisher, Tom - In: International Journal of Quality & Reliability Management 16 (1999) 2, pp. 112-132
Fourteen companies who were winners of the Australia Quality Award between 1989 and 1993 were surveyed regarding the dynamics of the change processes, which led to their achievement of the awards. It was hypothesized that the organizations which won the award successfully managed the process of...
Persistent link: https://www.econbiz.de/10014801224