Purpose – The purpose of this paper is to report on case study research of employment downsizing and the implications for equal opportunity and diversity management conducted in the UK airline industry during 2002/2003. Design/methodology/approach – Review of literature on downsizing and...

Purpose – The purpose of this paper is to explore and describe how the decision to outsource human resources was made by 12 large and five small organisations. Design/methodology/approach – Desk research and key informant interviews with senior HR staff who lead the decision to outsource...