Summary The rationale for this special issue was a feeling among the editors that, in studies of management consultancy, the client had been neglected or inadequately portrayed. Although, as we shall see, the extent of this neglect may have been overestimated, the size and quality of the...

Summary Research on management consultancy usually emphasizes the role and perspective of the consultants. Whilst important, consultants are only one element in a dynamic relationship involving both consultants and their clients. In much of the literature, the client is neglected, or is assumed...

Management innovation and the consultants who promote and support it are both typically associated with the ‘new’, with departures from the norm and from standard approaches. Indeed, standardization is often seen as an impediment to innovation, especially in the current...