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Transitory bias as a source of customer dissatisfaction : an exploratory investigation
Trocchia, Philip J.; Luckett, Michael G. - In: Journal of consumer behaviour : an international … 12 (2013) 1, pp. 32-41
Persistent link: https://www.econbiz.de/10009720162
Cover Image
Transitory bias as a source of customer dissatisfaction: An exploratory investigation
Trocchia, Philip J.; Luckett, Michael G. - In: Journal of consumer behaviour : an international … 12 (2013) 1, pp. 32-41
Persistent link: https://www.econbiz.de/10010068967