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~isPartOf:"Managing service quality : MSQ ; an international journal"
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Managing service quality : MSQ ; an international journal
Training : the magazine of manpower and management development
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Executive excellence : the magazine of personal development, managerial effectiveness, and organizational productivity
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Managing the employee connection
Zemke, Ron
- In:
Managing service quality : MSQ ; an international journal
12
(
2002
)
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pp. 73-76
Persistent link: https://www.econbiz.de/10007167954
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