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International journal of management practice : IJMP
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International journal of services and operations management
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International journal of services and operations management : IJSOM
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Rapid modelling for increasing competitiveness : tools and mindset ; [proceedings of the 1st Rapid Modelling Conference, "Increasing Competitiveness - Tools and Mindset", June 29 - July 1, 2009, Neuchâtel, Switzerland]
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Analysing courts as a professional service operations management environment
Pekkanen, Petra
;
Puolakka, Tiina
;
Pirttilä, Timo
- In:
International journal of services and operations management
29
(
2018
)
3
,
pp. 332-358
Persistent link: https://www.econbiz.de/10011849973
Saved in:
2
What causes prolonged lead-times in courts of law?
Pekkanen, Petra
;
Karppinen, Henri
;
Pirttilä, Timo
- In:
Rapid modelling for increasing competitiveness : tools …
,
(pp. 221-231)
.
2009
Persistent link: https://www.econbiz.de/10008747253
Saved in:
3
How do managers perceive the needs of sales forecasting process improvement in a B2B environment
Kerkkänen, Annastiina
;
Huiskonen, Janne
;
Korpela, Jukka
; …
- In:
International journal of management practice : IJMP
5
(
2012
)
2
,
pp. 107-124
Persistent link: https://www.econbiz.de/10009658565
Saved in:
4
Managing operations in professional service organisations : identifying roles and tasks of professionals and managers in courts
Puolakka, Tiina
;
Pekkanen, Petra
;
Pirttilä, Timo
- In:
International journal of services and operations …
39
(
2021
)
1
,
pp. 37-61
Persistent link: https://www.econbiz.de/10012522488
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