//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Consumer behaviour"
~accessRights:"restricted"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Is gender stereotyping in adve...
Similar by person
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
Consumer behaviour
Konsumentenverhalten
3
Beziehungsmarketing
2
Dienstleistungsqualität
2
Dienstleistungssektor
2
Innovation
2
Innovation management
2
Innovationsmanagement
2
Relationship marketing
2
Service industry
2
Service quality
2
Balanced centricity
1
Betriebliche Wertschöpfung
1
Bibliometrics
1
Bibliometrie
1
Business network
1
Challenge
1
Communication
1
Complex service systems
1
Complex systems
1
Coping
1
Customer experience
1
Customer integration
1
Customer satisfaction
1
Dienstleistung
1
Dynamic capabilities
1
Dynamische Kompetenzen
1
E-commerce
1
E-services
1
Electronic Commerce
1
Emotion
1
Emotional communication
1
Emotions
1
Existing customers
1
Experiential communication
1
Firm performance
1
Gesundheitsversorgung
1
Gesundheitswesen
1
Health care
1
Health care system
1
more ...
less ...
Online availability
All
Undetermined
Free
1
Type of publication
All
Article
3
Type of publication (narrower categories)
All
Article in journal
3
Aufsatz in Zeitschrift
3
Language
All
English
3
Author
All
Odekerken-Schröder, Gaby
3
Mahr, Dominik
2
Becker, Marc
1
Ciuchita, Robert
1
Efendić, Emir
1
Stead, Susan
1
Wetzels, Martin
1
Wetzels, Ruud
1
more ...
less ...
Published in...
All
Journal of business research : JBR
1
Journal of service management
1
Journal of service research
1
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
Relevance
Date (newest first)
Date (oldest first)
1
"Deal with it" : how coping with e-service innovation affects the customer experience
Ciuchita, Robert
;
Mahr, Dominik
;
Odekerken-Schröder, Gaby
- In:
Journal of business research : JBR
103
(
2019
),
pp. 130-141
Persistent link: https://www.econbiz.de/10012104123
Saved in:
2
Emotional communication by service robots : a research agenda
Becker, Marc
;
Efendić, Emir
;
Odekerken-Schröder, Gaby
- In:
Journal of service management
33
(
2022
)
4/5
,
pp. 675-687
Persistent link: https://www.econbiz.de/10013325742
Saved in:
3
Toward multisensory customer experiences : a cross-disciplinary bibliometric review and future research directions
Stead, Susan
;
Wetzels, Ruud
;
Wetzels, Martin
; …
- In:
Journal of service research
25
(
2022
)
3
,
pp. 440-459
Persistent link: https://www.econbiz.de/10013395979
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->