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Electronic Commerce
Consumer behaviour
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Einzelhandel
49
Retail trade
48
Relationship marketing
36
Beziehungsmarketing
35
USA
29
United States
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24
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20
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Preismanagement
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India
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Store design
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Marketingmanagement
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Salespeople
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Marketing management
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Grewal, Dhruv
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Customer relationship management in electronic markets
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E-Services : opportunities and threats
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International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
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Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
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1
Opportunities of international e-services : a conceptual model
Sharma, Arun
- In:
E-Services : opportunities and threats
,
(pp. 63-77)
.
2007
Persistent link: https://www.econbiz.de/10003490255
Saved in:
2
Effects of information-revelation policies under market-structure uncertainty
Arora, Ashish
;
Greenwald, Amy
;
Kannan, Karthik
; …
- In:
Management science : journal of the Institute for …
53
(
2007
)
8
,
pp. 1234-1248
Persistent link: https://www.econbiz.de/10003581631
Saved in:
3
The survival of internet-based B2B exchanges : the critical role of relationships
Pillai, Kishore Gopalakrishna
;
Sharma, Arun
- In:
Customer relationship management in electronic markets
,
(pp. 51-65)
.
2003
Persistent link: https://www.econbiz.de/10002410937
Saved in:
4
E-services - a framework for growth
Sheth, Jagdish N.
;
Sharma, Arun
- In:
E-Services : opportunities and threats
,
(pp. 7-12)
.
2007
Persistent link: https://www.econbiz.de/10003490237
Saved in:
5
Loyalty in e-tailing : a conceptual framework
Grewal, Dhruv
;
Lindsey-Mullikin, Joan
;
Munger, Jeanne
- In:
Customer relationship management in electronic markets
,
(pp. 31-49)
.
2003
Persistent link: https://www.econbiz.de/10002410888
Saved in:
6
Strategic online and offline retail pricing : a review and research agenda
Grewal, Dhruv
;
Janakiraman, Ramkumar
;
Kalyanam, Kirthi
; …
- In:
Journal of interactive marketing : a quarterly …
24
(
2010
)
2
,
pp. 138-154
Persistent link: https://www.econbiz.de/10003987340
Saved in:
7
Comparison of consumer reactions to price-matching guarantees in internet and bricks-and-mortar retail environments
Kukar-Kinney, Monika
;
Grewal, Dhruv
- In:
Journal of the Academy of Marketing Science
35
(
2007
)
2
,
pp. 197-207
Persistent link: https://www.econbiz.de/10003507869
Saved in:
8
Digital marketing communication in global marketplaces : a review of extant research, future directions, and potential approaches
Shankar, Venkatesh
;
Grewal, Dhruv
;
Sunder, Sarang
; …
- In:
International journal of research in marketing : IJRM ; …
39
(
2022
)
2
,
pp. 541-565
Persistent link: https://www.econbiz.de/10013271774
Saved in:
9
Communication in the gig economy : buying and selling in online freelance marketplaces
Ludwig, Stephan
;
Herhausen, Dennis
;
Grewal, Dhruv
; …
- In:
Journal of marketing
86
(
2022
)
4
,
pp. 141-161
Persistent link: https://www.econbiz.de/10013258883
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