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~subject:"Management"
~source:"usbk"
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Management
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La dimension service
Albrecht, Karl
;
Zemke, Ron
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1987
Persistent link: https://www.econbiz.de/10004304042
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2
Service-Strategien
Albrecht, Karl
;
Zemke, Ron
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1987
Persistent link: https://www.econbiz.de/10004059029
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3
Managing knock your socksoff service
Bell, Chip R.
;
Zemke, Ron
-
2007
-
2. ed.
Persistent link: https://www.econbiz.de/10004883657
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