We develop an open information standard to assist supply chain modeling, analysis, and decision support. The Supply Chain Modeling Language (SCML) is a platform- and methodology-independent Extensible Markup Language (XML)-based markup language for storing supply chain structural and managerial...

We introduce a heuristic method for finding good feasible solutions for multi-product lot sizing problems with general assembly structures, multiple constrained resources, and non-zero setup costs and setup times. We evaluate the performance of this heuristic by comparing its solutions to...

We consider the issue of new project staffing in an outsourced call center required to meet a monthly Service Level Agreement (SLA). We present empirical analysis generated during a field study with a provider of outsourced call center services to illustrate the unique issues related to staffing...