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Training : the magazine of manpower and management development
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Keeping the edge : giving customers the service they demand
Schaaf, Dick
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1995
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1. print.
Persistent link: https://www.econbiz.de/10004309701
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The service edge : 101 companies that profit from customer care
Zemke, Ron
;
Schaaf, Dick
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1989
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1. print.
Persistent link: https://www.econbiz.de/10004113377
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Working the Web - The Internet has gotten more useful lately as a tool for meeting planners. A lot more useful
Schaaf, Dick
- In:
Training : the magazine of manpower and management …
(
1999
),
pp. OS6
Persistent link: https://www.econbiz.de/10006297323
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VIEWPOINT - A Vision for All Seasons
Schaaf, Dick
- In:
Training : the magazine of manpower and management …
30
(
1993
)
12
,
pp. 76
Persistent link: https://www.econbiz.de/10006353928
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THE TALE OF THE IGO 8000
Schaaf, Dick
- In:
Training : the magazine of manpower and management …
32
(
1995
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7
,
pp. 39-43
Persistent link: https://www.econbiz.de/10006330725
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6
INSIDE HAMBURGER UNIVERSITY
Schaaf, Dick
- In:
Training : the magazine of manpower and management …
31
(
1994
)
12
,
pp. 18-26
Persistent link: https://www.econbiz.de/10006342532
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