Examines factors such as the trend to globalisation, triggers for change such as advances in information technology (IT), changing organisation structures and adoption of business process re‐engineering using the findings of a questionnaire. Questions addressed the topics of: industrial...

The effective and efficient management of information across an enterprise, and detailed understanding of the business environment is critical to long‐term sustainable success. It is necessary to focus enterprise activities on meeting order qualifying and order winning criteria (OQC, OWC)....

This paper describes the result of a major collaborative research programme between the universities of Liverpool, Loughborough and Strathclyde funded by the EPSRC into the development of an integrated approach to the audit and assessment of performance measurement systems. The basis of the...