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1998 ISO 9000 Registrar and Consultants Guide
Paton, Scott M.; Dusharme, Dirk - In: Quality digest 18 (1998) 5, pp. 63
Persistent link: https://www.econbiz.de/10006306552
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Quility Curmudgeon - This type of thinking leads to customer dissatisfaction.
Paton, Scott M. - In: Quality digest 26 (2006) 8, pp. 88
Persistent link: https://www.econbiz.de/10007380171
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Quality Curmudgeon - Why aren't you blogging yet?
Paton, Scott M. - In: Quality digest 26 (2006) 9, pp. 72
Persistent link: https://www.econbiz.de/10007383493
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Quality Curmudgeon - Acting like a monopoly in this day, and age is a dangerous game.
Paton, Scott M. - In: Quality digest 26 (2006) 4, pp. 64
Persistent link: https://www.econbiz.de/10007268494
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Quality Curmudgeon - Travel site Orbitz takes customer service to a higher level.
Paton, Scott M. - In: Quality digest 26 (2006) 6, pp. 64
Persistent link: https://www.econbiz.de/10007281241
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Quality Curmudgeon - Can quality survive in the face of globalization?
Paton, Scott M. - In: Quality digest 26 (2006) 5, pp. 72
Persistent link: https://www.econbiz.de/10007287739
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Quality Curmudgeon - It's a whole new world for print media.
Paton, Scott M. - In: Quality digest (2009), pp. 48
Persistent link: https://www.econbiz.de/10008211386
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Quality Curmudgeon - Read any good books lately?
Paton, Scott M. - In: Quality digest (2009), pp. 44
Persistent link: https://www.econbiz.de/10008257024
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Quality Curmudgeon - The release of the amended ISO 9001 is an excellent time to assess your QMS.
Paton, Scott M. - In: Quality digest 28 (2008) 11, pp. 56
Persistent link: https://www.econbiz.de/10008149026
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Quality Curmudgeon - In tough times it helps to focus on what you have rather than what you want
Paton, Scott M. - In: Quality digest 28 (2008) 12, pp. 56
Persistent link: https://www.econbiz.de/10008159549