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Co-creating value using customer training and education in a healthcare service design

Damali, Uzay; Miller, Janis L.; Fredendall, Lawrence D.; … - In: Journal of operations management 47/48 (2016), pp. 80-97

Persistent link: https://www.econbiz.de/10011639976

Workload control and order release : a lean solution for make-to-order companies

Thürer, Matthias; Stevenson, Mark A.; Silva, Cristovao; … - In: Production and operations management : an international … 21 (2012) 5, pp. 939-953

Persistent link: https://www.econbiz.de/10009667706

Lean control for make-to-order companies : integrating customer enquiry management and order release

Thürer, Matthias; Stevenson, Mark A.; Silva, Cristovao; … - In: Production and operations management : an international … 23 (2014) 3, pp. 463-476

Persistent link: https://www.econbiz.de/10010355681

An Introduction to Lean Work Design : Fundamentals of Lean Operations, Volume I

Fredendall, Lawrence D. - 2015

Cover -- Contents -- Preface -- Acknowledgments -- Chapter 1: Lean Work Design -- Chapter 2: Customers Drive the Lean Company -- Chapter 3: Process Flow -- Chapter 4: Little's Law -- Chapter 5: The Effects of Variance in the System -- Chapter 6: Buffer Management -- Chapter 7: People -- Chapter...

Persistent link: https://www.econbiz.de/10012682996

An introduction to lean work design

Fredendall, Lawrence D.; Thürer, Matthias - 2016 - First edition.

Lean Work Design comes directly from our view that lean operations results from the work design. This book uses three existing work design theories to study lean operations and to identify the principles of lean operations. First, systems theory is used to conceptualize how lean operations...

Persistent link: https://www.econbiz.de/10012682997

Lean six sigma in the food industry : construct development and measurement validation

Costa, Luana Bonome Message; Godinho Filho, Moacir; … - In: International journal of production economics 231 (2021), pp. 1-12

Persistent link: https://www.econbiz.de/10012414996

Enhancing patient participation in healthcare operations through patient training and education using the theoretical lens of media synchronicity

Damali, Uzay; Fredendall, Lawrence D.; Miller, Janis L.; … - In: Decision sciences 53 (2022) 4, pp. 750-770

Persistent link: https://www.econbiz.de/10013464343