Conventioanl wisdom in retail banking industry states that firm performance is dependent on higher average process performance. This paper provides empirical evidence that low process variation also contributes significantly to firm financial performance, perhaps even more than process...

This paper surveys the changing dynamics, banking products, technology, and management challenges in the nascent online banking industry. The paper also examines the critical role of aligning internal processes, back-office systems, and the retail interface in the delivery of the next generation...

Purpose: The purpose of this paper is to focus on one of the major emerging Asian economies – India – to examine the role of human capital in asset prices. Design/methodology/approach: The analysis uses various statistical techniques (e.g. multifactor regression model, 3D graphs, GRS test...

In this paper, we examine the presence of short-term and long-term momentum returns in Indian stock market. The study also tries to shed light on the power of asset pricing models and select macroeconomic variables in explaining momentum returns. The results confirm the presence of short-term...