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Time for Change? US Work-Family Policy in the Age of Obama
Appelbaum, Eileen; Milkman, Ruth - In: CESifo DICE Report 07 (2009) 4, pp. 12-15
Persistent link: https://www.econbiz.de/10011696684
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Time for Change? US Work-Family Policy in the Age of Obama
Appelbaum, Eileen; Milkman, Ruth - In: CESifo DICE Report 7 (2009) 4, pp. 12-15
Persistent link: https://www.econbiz.de/10008594366
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Managing customer services : human resource practices, turnover, and sales growth
Batt, Rosemary - 2000
Persistent link: https://www.econbiz.de/10001601679
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Strategic segmentation in frontline services : matching customers, employees, and human resource systems
Batt, Rosemary - 2000
Persistent link: https://www.econbiz.de/10001601681
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Re-examining employee participation through the lens of stakeholder management
Batt, Rosemary - 1999
Persistent link: https://www.econbiz.de/10001601686
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Employee voice, human resource practices, and quit rates : evidence from the telecommunications industry
Batt, Rosemary; Colvin, Alexander; Keefe, Jeffrey - 2001
Persistent link: https://www.econbiz.de/10001601661
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How high performance human resource practices and workforce unionization affect managerial pay
Colvin, Alexander; Batt, Rosemary; Katz, Harry C. - 2000
Persistent link: https://www.econbiz.de/10001601677
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Performance and growth in entrepreneurial firms : what do unions do?
Welbourne, Theresa M.; Batt, Rosemary - 1999
Persistent link: https://www.econbiz.de/10001601688
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Human resource management, service quality, and economic performance in call centers
Batt, Rosemary (contributor); Moynihan, Lisa M. (contributor) - 2004
Persistent link: https://www.econbiz.de/10002616895
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Service management and employment systems in U.S. and Indian call centers
Batt, Rosemary L. (contributor);  … - 2005
Persistent link: https://www.econbiz.de/10003279767