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~isPartOf:"Total quality management"
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Total quality management
International journal of services, economics and management
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Widening quality gap: a historical interpretation
Reis, Dayr
;
Pena, Leticia
;
Novicevic, Milorad
- In:
Total quality management
13
(
2002
)
3
,
pp. 365-372
Persistent link: https://www.econbiz.de/10007167096
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