Research on communication in organisations has enabled us to develop a body of knowledge about recognising and overcoming barriers to effective communication. In contrast to the tenet in the communication literature that communication barriers require minimisation, the leadership literature...

Main description: There's a scene in Lewis Carroll's Through the Looking Glass in which the Red Queen, having just led a chase with Alice in which neither seems to have moved from the spot where they began, explains to the perplexed girl: "It takes all the running you can do, to keep in the same...