Stated preference analyses often impose strong assumptions regarding spatial welfare distributions that can influence the validity of welfare analysis and aggregation. These include spatial homogeneity and continuous distance decay. Global assumptions such as these are increasingly questioned by...

A common assumption within the meta-analysis and benefit transfer literature is that the validity of benefit predictions depends on the utility-theoretic consistency of welfare measures in underlying source studies. However, to date there exists little evidence as to the empirical relevance of...

This exploratory paper suggests that the current fashion for balanced, integrated performance measurement systems has led to managers focusing on improving the accuracy of the measures used rather than managing the business. Using a grounded theory approach, based on one of six "successful"...

The ecological literature accepts that many policy outcomes cannot be observed directly and must be characterized using indicators. Multiple indicators can often be used to communicate similar ecological outcomes. Previous studies using alternative indicators in stated preference surveys suggest...

The focus of this project was to examine the potential travel, emissions, and consumer benefits of advanced freeway automation and travel demand management measures. The Sacramento Regional Travel Demand model (SACMET 95) was used to simulate the travel effects of travel demand management...

Interorganizational systems (IOS) play a critical role in today’s e-commerce environment. These systems are introduced by different organizations following different adoption processes. Existing literature on IOS adoption, however, does not explain the variations in the IOS adoption...

This article brings together several empirically based works on service quality. Its purpose is to derive a set of quality functions to help managers and academics understand and explore the relationship between service performance and customer perceptions of that service performance. It is...