Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~source:"olc"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Products and Services- A Quest...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Type of publication
All
Article
49
Language
All
Undetermined
46
English
3
Author
All
Johnston, Robert
47
Pongatichat, Panupak
4
Mattsson, Jan
3
Michel, Stefan
3
Millett, Bruce
3
Staughton, Roy
3
Wirtz, Jochen
3
Bowen, David
2
Bryan, Richard
2
Croom, Simon
2
Fitzgerald, Lin
2
Flanagan, Paul
2
Heracleous, Loizos
2
Jones, Peter
2
Talbot, Derek
2
Baatar, Davaatseren
1
Bates, Hilary
1
Bates, Ken
1
Boland, Natashia
1
Brignall, Stan
1
Buzhor, Vadim
1
Chadee, Doren
1
Chambers, Stuart
1
Cilluffo, Frank J.
1
Clarke, Duncan L.
1
Cunliffe, Melissa
1
Duffy, Joann
1
Edvardsson, Bo
1
Enquist, Bo
1
Fern, Adrian
1
Friman, Margareta
1
Geraldi, Joana
1
Goldstein, Susan Meyer
1
Gärling, Tommy
1
Hamacher, Horst W.
1
Heineke, Janelle
1
Kong, Xiangyu
1
Lindsay, Valerie
1
Maull, Roger
1
Mehra, Sandy
1
more ...
less ...
Published in...
All
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
11
International journal of service industry management : IJSIM
7
Managing service quality : MSQ ; an international journal
5
The international journal of productivity and performance management : IJPPM
4
The service industries journal
3
Business strategy review
2
Journal of Australian political economy
2
Journal of service management
2
The International economy : the magazine of international economic policy
2
Entrepreneurship and regional development : an international journal
1
INFORMS journal on computing : JOC
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
International journal of business performance management
1
International journal of value chain management : IJVCM
1
Journal of operations management : publ. quarterly by the American Production & Inventory Control Society, Inc
1
Production planning & control : PPC
1
Service business : an international journal
1
The Executive : an Academy of Management Publication
1
The journal of supply chain management : a global review of purchasing and supply
1
Thunderbird international business review
1
more ...
less ...
Source
All
OLC EcoSci
ECONIS (ZBW)
83
RePEc
29
Other ZBW resources
21
USB Cologne (EcoSocSci)
12
BASE
7
Showing
1
-
10
of
49
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Wages policy and the accord : a comment
Bryan, Richard
- In:
Journal of Australian political economy
(
1992
),
pp. 99-110
Persistent link: https://www.econbiz.de/10009873591
Saved in:
2
International competitiveness : national and class agendas
Bryan, Richard
- In:
Journal of Australian political economy
(
1995
),
pp. 1-23
Persistent link: https://www.econbiz.de/10009873618
Saved in:
3
Service productivity: Towards understanding the relationship between operational and customer productivity
Johnston, Robert
;
Jones, Peter
- In:
The international journal of productivity and …
53
(
2004
)
3-4
,
pp. 201-213
Persistent link: https://www.econbiz.de/10006608197
Saved in:
4
Service productivity: Towards understanding the relationship between operational and customer productivity
Johnston, Robert
;
Jones, Peter
- In:
The international journal of productivity and …
53
(
2004
)
3
,
pp. 201-213
Persistent link: https://www.econbiz.de/10006610684
Saved in:
5
Achieving Focus in Service Organisations
Johnston, Robert
- In:
The service industries journal
16
(
1996
)
1
,
pp. 10-20
Persistent link: https://www.econbiz.de/10007317497
Saved in:
6
Service Recovery Strategies for Single and Double Deviation Scenarios
Johnston, Robert
;
Fern, Adrian
- In:
The service industries journal
19
(
1999
)
2
,
pp. 69-82
Persistent link: https://www.econbiz.de/10007337474
Saved in:
7
Improving user compliance of electronic procurement systems: an examination of the importance of internal customer sevice quality
Croom, Simon
;
Johnston, Robert
- In:
International journal of value chain management : IJVCM
1
(
2006
)
1
,
pp. 94-104
Persistent link: https://www.econbiz.de/10007297382
Saved in:
8
Exploring the Relationship between Perception and Performance: Priorities for Action
Johnston, Robert
;
Heineke, Janelle
- In:
The service industries journal
18
(
1998
)
1
,
pp. 101-112
Persistent link: https://www.econbiz.de/10007360935
Saved in:
9
Performance measurement: flying in the face of fashion
Johnston, Robert
;
Fitzgerald, Lin
- In:
International journal of business performance management
3
(
2001
)
2-4
,
pp. 181-190
Persistent link: https://www.econbiz.de/10006036181
Saved in:
10
Trends: Economic Espionage and Interallied Strategic Cooperation
Clarke, Duncan L.
;
Johnston, Robert
- In:
Thunderbird international business review
40
(
1998
)
4
,
pp. 413-432
Persistent link: https://www.econbiz.de/10005975417
Saved in:
1
2
3
4
5
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
