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A study on applying FMEA to im...
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Customer satisfaction
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
20
The service industries journal
8
The TQM magazine : the international bi-monthly for total quality management
6
Human systems management : HSM
5
International journal of six sigma and competitive advantage : IJSSCA
3
The Service Industries Journal
3
European Journal of Industrial Engineering
2
European journal of industrial engineering : EJIE
2
International Journal of Production Economics
2
International journal of production economics
2
Quality & Quantity: International Journal of Methodology
2
Total quality management & business excellence
2
International journal of management
1
International journal of production research : American Institute of Industrial Engineers ; Society of Manufacturing Engineers
1
International journal of quality & reliability management
1
Journal of Industrial Engineering and Management (JIEM)
1
Journal of industrial engineering and management : JIEM
1
Journal of small business management : JSBM ; a joint publ. 4 times a year of the International Council for Small Business and the West Virginia University Bureau of Business Research
1
Managing service quality : MSQ ; an international journal
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Quality management journal : QMJ
1
Service Science
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Technological forecasting & social change : an international journal
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OLC EcoSci
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A study on applying FMEA to improving ERP introduction: An example of semiconductor related industries in Taiwan
Yang, Ching-Chow
;
Lin, Wen-Tsaan
;
Lin, Ming-Yi
;
Huang, …
- In:
International journal of quality & reliability management
23
(
2006
)
2-3
,
pp. 298-322
Persistent link: https://www.econbiz.de/10006359487
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2
The Implementation of Enterprise Resource Planning and Product Data Management in Semiconductor Related Industries: An Empirical Study in Taiwan
Lin, Wen-Tssan
;
Yang, Hui-Jen
;
Lin, Ming-Yi
- In:
International journal of management
23
(
2006
)
1
,
pp. 117-131
Persistent link: https://www.econbiz.de/10006954928
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3
Development of an integrated model of a business excellence system
Yang, Ching-chow
- In:
Total quality management & business excellence : an …
20
(
2009
)
9/10
,
pp. 931-944
Persistent link: https://www.econbiz.de/10003921593
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4
An analytical methodology for identifying the latent needs of customers
Yang, Ching-chow
- In:
Total quality management & business excellence : an …
24
(
2013
)
12
,
pp. 1332-1346
Persistent link: https://www.econbiz.de/10010208044
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5
Implementation and effectiveness of strategic actions used to reduce customer variability
Yang, Ching-chow
- In:
The service industries journal
31
(
2011
)
3/4
,
pp. 527-544
Persistent link: https://www.econbiz.de/10008937429
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6
Identification of customer delight for quality attributes and its applications
Yang, Ching-chow
- In:
Total quality management & business excellence : an …
22
(
2011
)
1/2
,
pp. 83-98
Persistent link: https://www.econbiz.de/10008986648
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The integrated model of core competence and core capability
Yang, Ching-Chow
- In:
Total quality management & business excellence : an …
26
(
2015
)
2
,
pp. 173-189
Persistent link: https://www.econbiz.de/10010477235
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8
Improving the definition and quantification of quality costs
Yang, Ching-Chow
- In:
Total quality management & business excellence : an …
19
(
2008
)
3/4
,
pp. 175-191
Persistent link: https://www.econbiz.de/10003736310
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9
A systems approach to service development in a concurrent engineering environment
Yang, Ching-Chow
- In:
The service industries journal
27
(
2007
)
5/6
,
pp. 635-652
Persistent link: https://www.econbiz.de/10003622830
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The effectiveness analysis of the practices in five quality management stages for SMEs
Yang, Ching-Chow
- In:
Total quality management & business excellence
31
(
2020
)
9
,
pp. 955-977
Persistent link: https://www.econbiz.de/10012256676
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