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ISO 9000-based quality assuran...
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Balbastre-Benavent, Francisco
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Redondo-Cano, Ana María
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Revuelto-Taboada, Lorenzo
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Canet-Giner, M. Teresa
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International journal of quality & reliability management
4
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2
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Happiness management : a lighthouse for social wellbeing, creativity and sustainability
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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ISO 9000-based quality assurance approaches and their relationship with strategic analysis
Fuentes, Clara Martinez
;
Benavent, Francisco Balbastre
; …
- In:
International journal of quality & reliability management
20
(
2003
)
6-7
,
pp. 664-690
Persistent link: https://www.econbiz.de/10006368101
Saved in:
2
ISO 9000-based quality assurance approaches and their relationship with strategic analysis
Fuentes, Clara Martinez
;
Benavent, Francisco Balbastre
; …
- In:
International journal of quality & reliability management
20
(
2003
)
6
,
pp. 664-690
Persistent link: https://www.econbiz.de/10006369938
Saved in:
3
Resistance to change: a literature review and empirical study
Val, Manuela Pardo del
;
Fuentes, Clara Martinez
- In:
Management decision : MD
41
(
2003
)
1-2
,
pp. 148-155
Persistent link: https://www.econbiz.de/10006556404
Saved in:
4
Resistance to change: a literature review and empirical study
Val, Manuela Pardo del
;
Fuentes, Clara Martinez
- In:
Management decision : MD
41
(
2003
)
2
,
pp. 148-155
Persistent link: https://www.econbiz.de/10006556605
Saved in:
5
Measuring hospital service quality: A methodology study
Fuentes, Clara Martinez
- In:
Managing service quality : MSQ ; an international journal
9
(
1999
)
4
,
pp. 230-239
Persistent link: https://www.econbiz.de/10007185485
Saved in:
6
TQM self-assessment evolves and promotes strategic learning at Ericsson España S.A.
Benavent, Francisco Balbastre
- In:
Journal of organizational excellence : realizing the …
22
(
2003
)
2
,
pp. 65-74
Persistent link: https://www.econbiz.de/10006369887
Saved in:
7
A model of quality management self-assessment: an exploratory study
Benavent, Francisco Balbastre
;
Ros, Sonia Cruz
; …
- In:
International journal of quality & reliability management
20
(
2003
)
2-3
,
pp. 281-287
Persistent link: https://www.econbiz.de/10006370987
Saved in:
8
A model of quality management self-assessment: an exploratory study
Benavent, Francisco Balbastre
;
Ros, Sonia Cruz
; …
- In:
International journal of quality & reliability management
20
(
2003
)
2
,
pp. 281
Persistent link: https://www.econbiz.de/10006371827
Saved in:
9
Analysis of the implementation of ISO 9000 quality assurance systems
Martinez Fuentes, Clara
;
Balbastre Benavent, Francisco
; …
- In:
Work study : work analysis, incentives, O & M, process …
49
(
2000
)
6-7
,
pp. 229-241
Persistent link: https://www.econbiz.de/10006622497
Saved in:
10
Investigación cuantitativa e investigación cualitativa : buscando las ventajas de las diferentes metodologías de investigación
Ugalde Binda, Nadia
;
Balbastre-Benavent, Francisco
- In:
Revista de ciencias económicas
31
(
2013
)
2
,
pp. 179-187
Persistent link: https://www.econbiz.de/10011476921
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